Privacy Policy

Effective Date: 10 April 2025

Subah Sehar Inc., doing business as Niaz Support (“we,” “us,” or “our”), is committed to respecting and protecting the privacy of our users (“you” or “your”). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you visit our website, www.subahsehar.org (the “Site”), and when you use our services, including making donations or placing orders. By accessing or using our Site and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information:
When you interact with our Site—such as by placing an order, making a donation, or contacting us—we may collect personal information including:

  • Name: Used to identify and communicate with you.
  • Contact Information: Including country, city, state, email address, and phone number.
  • Donor’s Name: If provided, this name may be used for acknowledgment purposes (e.g., displayed on items or listed in donor recognition efforts).

1.2 Non-Personal Information:
We may also collect non-personal data such as browser type, device information, IP address, and browsing behavior via cookies or similar technologies to improve our services and enhance the user experience.

2. Use of Collected Information

2.1 Service Fulfillment:
We use the personal information you provide to fulfill your requests – whether related to product orders, donations, or other services.

2.2 Communication:
We may use your contact details to communicate with you about your order, donation, or other engagement, including confirmations, updates, and support.

2.3 Donor Acknowledgment:
If a donor’s name is provided, it may be used solely for acknowledgment purposes, such as recognizing your contribution on a product, service, or communication.

2.4 Legal Compliance and Protection:
We may disclose your information as required by law or legal process, or as necessary to protect our rights, property, safety, or that of others.

3. Disclosure of Information

3.1 Third-Party Service Providers:
We do not sell, rent, or share your personal information with third parties for marketing purposes.

3.2 Legal Obligations:
We may disclose your personal information if required by law or in good faith to respond to legal processes or protect our legal interests.

4. Data Security

4.1 Security Measures:
We use industry-standard security practices—such as encryption, Secure Socket Layer (SSL) technology, and regular security audits—to help safeguard your personal data.

4.2 Data Retention:
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Once it is no longer needed, we securely delete or anonymize the data.

5. Your Rights and Choices

5.1 Access and Correction:
You may request access to or correction of the personal information we hold about you by contacting us at [email protected].

5.2 Opt-Out:
You may opt out of receiving promotional communications by following the unsubscribe link in our emails. However, we may still send you essential service-related communications.

6. Refund, Return and Maintenance Policy

6.1 Non-Refundable and Non-Returnable:
Due to the nature of our offerings—many of which are customized or made-to-order—they are non-refundable and non-returnable. We collect all relevant information carefully before processing any request.

6.2 Free Maintenance:
To ensure long-term usability and satisfaction, we offer complimentary maintenance for products or services where applicable. This support helps address issues that may arise after delivery or fulfillment.

7. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of any such data, we will promptly delete it.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our Site. We encourage you to review this page periodically to stay informed.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

This Privacy Policy is governed by applicable laws. By using our Site and services, you consent to the collection, use, and disclosure of your information as described herein.